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Evidence Guide: ICTSAS506 - Update ICT system operational procedures

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTSAS506 - Update ICT system operational procedures

What evidence can you provide to prove your understanding of each of the following citeria?

Assess technical and user documentation

  1. Review current versions of technical and user documentation
  2. Compare accuracy of technical and user documentation with current system functionality
  3. Identify and document inaccuracies in the documentation
Review current versions of technical and user documentation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Compare accuracy of technical and user documentation with current system functionality

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and document inaccuracies in the documentation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Update procedures

  1. Determine operational procedure requirements using review outcomes
  2. Develop or update operating procedures for the system
  3. Submit proposed operating procedures to appropriate person
Determine operational procedure requirements using review outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop or update operating procedures for the system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Submit proposed operating procedures to appropriate person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Update documentation

  1. Review feedback and make appropriate changes
  2. Update technical and user documentation to incorporate changes
  3. Submit technical and user documentation to appropriate person for final approval
  4. Distribute technical and user documentation as agreed with appropriate person
Review feedback and make appropriate changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Update technical and user documentation to incorporate changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Submit technical and user documentation to appropriate person for final approval

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Distribute technical and user documentation as agreed with appropriate person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Assess technical and user documentation

1.1 Review current versions of technical and user documentation

1.2 Compare accuracy of technical and user documentation with current system functionality

1.3 Identify and document inaccuracies in the documentation

2. Update procedures

2.1 Determine operational procedure requirements using review outcomes

2.2 Develop or update operating procedures for the system

2.3 Submit proposed operating procedures to appropriate person

3. Update documentation

3.1 Review feedback and make appropriate changes

3.2 Update technical and user documentation to incorporate changes

3.3 Submit technical and user documentation to appropriate person for final approval

3.4 Distribute technical and user documentation as agreed with appropriate person

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Assess technical and user documentation

1.1 Review current versions of technical and user documentation

1.2 Compare accuracy of technical and user documentation with current system functionality

1.3 Identify and document inaccuracies in the documentation

2. Update procedures

2.1 Determine operational procedure requirements using review outcomes

2.2 Develop or update operating procedures for the system

2.3 Submit proposed operating procedures to appropriate person

3. Update documentation

3.1 Review feedback and make appropriate changes

3.2 Update technical and user documentation to incorporate changes

3.3 Submit technical and user documentation to appropriate person for final approval

3.4 Distribute technical and user documentation as agreed with appropriate person

Evidence of the ability to:

analyse system functionality

review and update technical and user documentation for at least TWO systems or occasions

develop procedures to operate systems.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe the client business domain

explain current business practices related to preparing reports

compare and contrast the key features and capabilities of current industry accepted hardware and software products

describe documentation standards and tools

discuss the role of stakeholders and the degree of stakeholder involvement.